MAINTENANCE & REPAIR
At Winshaw Hydraulic Tools, our hydraulic tool repair comes with a guarantee:
New Tool: 1 year unconditional warranty on parts and worksmanship.
Tool service and repair: Same great unconditional warranty for 60 days.
Procedure for tools sent in for repair
- First the tool(s) will be delivered to the repair facility
- If the tools are in the Houston area, tool pick up can be arranged
- The tool will then be inspected and dismantled to identify and assess the damage or broken part.
- The cost of the repair will then be communicated to the customer and followed up with a phone call from one of our specialists
- If the cost of the repair is prohibitively expensive (>50% of the same tool new) then a new replacement will be recommended
- If the repair is decided against then the tool will be shipped back to the customer. Please note that the tool will be returned in an “as is” condition and not reassembled.